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Jo-Anne Scholtz

1 reviews | Active since Jan 2020

26 Jan 2020, 19:25

Management on top of their game

Apon ordering two Vegan meals take away, we arrive at the Spur 30 minutes after ordering, the waitress who assisted asked if both meals should be the Vegan option and we confirmed YES... She then had to change the order in the kitchen, we waited another 15 minutes, and after recieving our food we again asked if they are sure it is the Vegan options, they said YES.

Returning home, we saw the one meal is not Vegan, so we phoned to complain, and Stefan the Manager at Lone Hawk Spur, managed to assist us over the telephone and handle the situation very professionally. I wanted to thank him once again for delivering the Vegan meal to our doorstep himself.

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