Malibu Spur Steak Range/ Health Hazard

I went to the spur in Bayside mall. What an absolute nightmare it was. I sat down with someone for breakfast having a good chat with the breakfast and hot drinks a ****roach walks from my plate on to the table. Not knowing where it came from if it was from the food or not. I called the manager to show her and she just says oh I am sorry. Now firstly this is a health hazard secondly I landed up paying the bill with the food not being fully eaten after seeing this ****roach. I was calm and did not make a big thinh about it. I then emailed the spur and one of the managers got hold of me and offered me a get reel breakfast , firstly one of the cheapest breakfasts not with any hot drinks.Also not asking exactly what happened or what breakfast I had.