LOST MY TASTE IN SPUR

Good Day (To The Owner and Stakeholders and Shareholders of Georgia Spur) in Shelly Centre. I trust that you are all keeping well. I would like to take this opportunity to complain about just the service that I received from your restaurant. On the 21st of November 2015 which was a Saturday at around after 4.30pm my wife and I arrived at Shelly Centre. The restaurant that I always like to go and sit and eat is Spur. The reason is because I know within myself that I will always get the service that I require. So upon arrival I feel that I was not acknowledged. The menu was not of that same of a Spur near my home town. I ordered a half grilled chicken BBQ flavour. The chicken was not done with perfection at all. The milkshake was not filled up properly. This was then sorted out after I had asked the waitress to speak to the Manager. Thanks Mr Manager. The waitress seemed I think tired and not fully of vibrant energy at all. The chicken was the worse chicken I had in Spur. Please Take Careful Note: When I go to my Spur near my home town in Durban from waiters to waitress to floor and store Managers they all know me. They just know what I want. Now that is what I call SERVICE. Thanks.