1 reviews | Active since Nov 2013
Lost my appetite
Entered, we were greeted and seated.<br> I asked for a moment so we could look over the menu. <br> A few moments later our waiter returned and we ordered drinks. <br> <br> Drinks arrived and my sister left the table, I then asked the waiter to come back and he said he would give us a few seconds.<br> <br> He was running around serving what looked like two other tables but didn't return to take our order.<br> 20 minutes later I caught the attention of another waiter and requested he fill my sisters order via take away because I had honestly lost my appetite waiting to place my order.<br> <br> Afterwards our initial waiter kept walking past our table, avoiding eye contact and didn't even return to apologise or enquire about our request.<br> <br> A little over 10 minutes later he came to our table with the take away order without even saying a word.<br> <br> I asked what his name was and he said it was \Albert\" I wouldn't be surprised if the name was **** because as I continued to ask him why he hadn't given us the attention we deserved he avoided eye contact and said that he was busy.<br> When I told him that it was unfair that he made me wait so long he said insincerely \"sorry ke\"<br> <br> Needless to say I will NEVER eat at this Spur ever again"
Thank you for sharing your visit to Natchez Spur with us. We are disappointed to read that you did not have an enjoyable time there and assure you that your complaint will be conveyed to the owner/operator.
Once internally addressed, feedback will be provided to you. We apologise for any inconvenience and/or frustration that was caused and assure you that all feedback is taken seriously and scrutinised.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Natchez Spur with us. We are disappointed to read that you did not have an enjoyable time there and assure you that your complaint will be conveyed to the owner/operator.
Once internally addressed, feedback will be provided to you. We apologise for any inconvenience and/or frustration that was caused and assure you that all feedback is taken seriously and scrutinised.
Kind regards
Bev Cornwell
Customer Care Manager
