HH
Hayley H

1 reviews | Active since Nov 2012

14 Dec 2015, 13:18

long wait

Yesterday just after 11am we walked into spur... Roughly 11:10<br> We order 8min later & only received our meal at 11:45<br> * we were a few guest in the restaurant<br> * all the waitpersons were sitting on the phone in the middle section<br> *nobody checked up on us or explained why the meal is taking long<br> *we never got to order drinks because no one came to check up<br> *the meal was a disgrace. Could count the chips of the breakfast & the bacon cant even fit on half a slice of bread<br> *ask for half spicy & half plain nacho's. Got 3 chilies, Don't think that count as hot<br> i was so disgusted, Both manager, Staff & quality of the food<br> Definitively wont be going to Acapulco Spur again<br> <br> There is 1 guy that came after us & finished his meal & we did not even receive our meal<br>

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply15 Dec 2015, 13:24
Official
Hello $hadley$,

We apologise to you for the experience you say you had at Acapulco Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Nicole Lewis
Customer Care

Best regards,