Lies, deceit and poor service

On November 29th 2017, my family and I went to spur in tokai in celebration of my mother's 50th birthday. After paying our bill I was supposed to receive my points on my family card. 3 weeks later and I have yet to receive it.

I have complained about this on friday 8th december and was told I would receive feedback within 72 hours. Needless to say, I was **** to. Spur has demonstrated scant regard for me as a client. They **** and deceived me and are guilty of false advertising. For me, as a consumer to support this company and in return be treated with such impunity is indicative of a company lacking in morality, ethics and respect. Spur joins companies like Mckinsey, KPMG, African Bank and Steinhoff who believe they have the right to act with impunity.