lack of communication

Myself and my husband were at Spur in Claremont today. <br> We visit this establishment often and had lunch as usual. When it came time pay, we were advised that the card machine was not worKing.<br> We were advised that one of us would need to go withdraw cash while the other waited at the restaurant. <br> In the smoldering heat today, could the staff not have been professional enough to advise us that the machine was offline so that we could decide whether or not we would stay instead of telling us after the fact???<br> While sitting waiting for my husband to return from the atm, none of the staff informed incoming customers of this problem. <br> Really disappointing service!!!<br>