incorrect order
on my birthday the 11 May I took my sister her family and my family to the spur at the glen shopping centre... after placing the order we waited about 45 min before the starters were served and another 30 min before our mains were received ... to our surprise the incorrect order... the manager was all apologetic and wanted to fix our order, after nearly 2 hours my husband suggested that we rather eat as we could not waited another 2 hours.... how do you pay for something you did not order... pathetic.....
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Spur Steak Ranches's replyOfficial
11 Jun 2015, 14:27Hello charms508,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Best regards,
Spur Steak Ranches's reply11 Jun 2015, 14:27
Official
Hello charms508,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Customer Care
Best regards,