BY
Brendan Y

1 reviews | Active since Nov 2015

20 Feb 2016, 11:28

Impeccable Service

After having bought some pretty poor boerwors from Pick n Pay, I decided to get food from Spur.<br> Although I was only getting take aways the waitress who helped me, Andile in the Brave Hawk Spur @ Norkem Mall, was absolutely amazing.<br> <br> Very often when you go to a restaurant for take aways or anything that isn't going to generate a large bill, the waiter often treats you somewhat badly, at least that's been my experience, but last night Andile shattered that.<br> <br> Vocal, audible, knowledgeable and friendly. I was fixing to spend almost R500 on a Spur Burger for everyone but because I was only feeding 4 other people she recommended the Ribs and Chicken and we all ate our fill with left overs and I saved +/- R100.<br> <br> I rarely ever get service at the level which Andile managed for me, and so I was well impressed and I sincerely hope that she keeps it up, and that management can ensure that service is the same across from all their waiters.<br> <br> Well done Brave Hawk Spur, and thank you very much Andile. You turned me from slightly bitter of the boerewors to very happy in nothing flat.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply26 Feb 2016, 12:18
Official
Hello BAYoung,

Thank you for sharing your take-away experience at Brave Hawk Spur - we are delighted that Andile looked after you so well and will be sure to share your compliment with the owner/operator of that Spur so that she can be acknowledged for doing an awesome job.

We hope to welcome you there again soon!

Kind regards
Bev Cornwell
Customer Care Manager