VS
Vikash S
1 reviews | Active since Nov 2013
23 May 2015, 09:34
Ignored at Spur
On 16/05/2015, I visited the Silverstar Casino. My partner and I decided to have a meal at the spur in the complex - it was in the late evening, but still within Spurs operating hours. <br> <br> We were welcomed and directed to our table as is customary, and told that our waiter will be with us shortly. We perused the menu and was ready to order, but were not even acknowledged by a waiter. <br> After a dismal 25 minutes wait, without being able to even spot a waiter, we walked out. The establishment was not even particularly busy, so I doubt any excuse would suffice. <br> Extremely poor service :-(
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Replies (1)Spur Steak Ranches's replyOfficial
25 May 2015, 16:05Hello vsinghv,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
Spur Steak Ranches's reply25 May 2015, 16:05
Official
Hello vsinghv,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
