How exactly was it made up to me?

I had a birthday party for my 1 year old son on the 27th December 2014. After 3 hours of bad organization and pathetic service I lodged a complaint. Mahier one of the owners or managers (the main guy apparently) contacted me and apologized, advised what steps would be taken with the employees on duty at the time and promised to make it up to me on my next visit. I returned to the restaurant and guess how it was made up to me? I got good service and a spur steak knife every other customer was getting. Thank you so much spur for doing what you supposed to do in the first place. It makes me wonder if all attention was on me and giving me good service, what poor table was getting the bad service. How exactly was it made up to me? The amount of business I brought in the day of the party alone was huge. A lot of money was made from my party alone. With that being said they have lost me as a customer officially.