HORRIBLE SERVICE/ IFTAR AT SPUR WAS PATHETIC!!!

LAST NIGHT MY COUSINS AND I WENT TO SPUR AND FROM THE TIME WE ARRIVED TO THE TIME WE GOT SEATED WAS THE ONLY PERIOD WE RECEIVED WHAT YOU COULD CALL CUSTOMER SERVICE. <br> AFTER BEING SEATED AT 5:30PM THE WAITER NAMED NUR DISAPPEARED AND CAME AROUND AT 5:40PM, WE SUGGEST CLEAN GLASSES AND HE SAYS \ THERE'S NO CLEAN GLASSES"REALLY?? SO CUSTOMERS ARE EXPECTED TO USE FILTHY CUTLERY!!! EVENTUALLY WE ORDER OUR MEALS WHICH CAME 1HOUR 30MINS LATER!!!! RIDICULOUS!! WE HAD THREE CHILDREN BETWEEN THE AGES OF 7 & 12 WHO WERE ALSO FASTING AND NEARLY FELL ASLEEP FROM HUNGER. THEN ONLY WE GOT TO ORDER DRINKS SINCE OUR WAITER WENT MISSING AND THE REST OF THEM WERE USELESS. THE DRINKS ALSO TOOK ANOTHER 20MINS TO GET TO US!!!!!! THE MANAGER WAS REQUESTED AS WELL AND STILL NO MANAGER?!! THIS SERVICE IS PATHETIC AND WE HAVE NOT BEEN GIVEN ANY APOLOGY EITHER!!! OH ! AND WHEN THE BILL WAS ASKED NUR QUICKLY RAN! TO GET IT "