RJ
REBECCA J
1 reviews | Active since Nov 2015
14 Feb 2016, 16:34
Horrible service and bad food!!!
For the third time today, we got to spur in Lambton & had to wait for a good 45minutes for our order & on all occasions the calamari would be too salty! I have mentioned this on numerous occasions to management but nothing has changed! The service at this spur is horrible. White people get served first when they find us there. I have addressed the issue with the people that work there but all that has been in vein!!!
Helpful (0)
Replies (1)0
Replies (1)
Spur Steak Ranches's replyOfficial
16 Feb 2016, 10:23Hello BECCA_J,
Thank you for sharing your experience(s) at Copper Canyon Spur - your allegations are alarming and we will most definitely investigate with the owner/operator about the service and food preparation issues you have experienced.
We will provide feedback as soon as possible and apologise to you and your family for any frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience(s) at Copper Canyon Spur - your allegations are alarming and we will most definitely investigate with the owner/operator about the service and food preparation issues you have experienced.
We will provide feedback as soon as possible and apologise to you and your family for any frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply16 Feb 2016, 10:23
Official
Hello BECCA_J,
Thank you for sharing your experience(s) at Copper Canyon Spur - your allegations are alarming and we will most definitely investigate with the owner/operator about the service and food preparation issues you have experienced.
We will provide feedback as soon as possible and apologise to you and your family for any frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience(s) at Copper Canyon Spur - your allegations are alarming and we will most definitely investigate with the owner/operator about the service and food preparation issues you have experienced.
We will provide feedback as soon as possible and apologise to you and your family for any frustration caused.
Kind regards
Bev Cornwell
Customer Care Manager