sR
sashyn R
1 reviews | Active since Nov 2010
19 May 2015, 08:23
Horrible service
I went for lunch with my wife ,some friends and their kids to this restaurant. We waited about 30 minutes before someone even offered to take our order. We then waited another 20 minutes before half of the orders arrived.Fifteen minutes later I brought this to the manager's attention. We then got the rest of the order but the burgers were the size of kiddie's burgers. The manager charged me for 1 instead of 2 because of this which was kind of her. I live across the road from Monte Casino but will not visit this restaurant again and neither will any of my friends.
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Replies (1)Spur Steak Ranches's replyOfficial
19 May 2015, 11:27Hello SashX,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply19 May 2015, 11:27
Official
Hello SashX,
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.
Kind regards
Nicole Lewis
Customer Care
