KM
Khensane M

1 reviews | Active since Dec 2013

20 Dec 2015, 17:14

HORRIBLE SERVICE

I have never been this disgusted with a spur before, but I must say this is thee worst spur ever. Firstly the usher or whatever the lady who welcomed us was bad for she didn't even introduce herself to us and there was no smile at all, she didn't seem interested at all, never mind all that our waiter looked a bit out of it, all our orders were messed up, from the cool drinks of which tasted like they had expired, to my steak that was supposed to be medium rare instead it was overcooked and even after I had returned it, it still came back cooked and even worst the calamari came back burnt the second time around, this was just the worst experience ever. I ended up not eating my food coz I lost my appetite...never coming back here ever!!!!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply23 Dec 2015, 09:22
Official
Hello khensib,

We apologise to you for the experience you say you had at Little Eagle Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards
Nicole Lewis
Customer Care