sV
siphesihle V

1 reviews | Active since Jun 2015

08 Jun 2015, 11:42

HORRIBLE FOOD

Last night my boyfriend and I had the worst meal ever at Spur. The restuarant was very empty but proper care still couldnt be taken in making our meals. We ordered the bacon and cheese burger meal. I ordered a side of veggies. When the meal arrived, my veggies were ice cold and lumpy. The texture of the spinach was horrible and I barely touched it. The burgers were even worse. The bacon was burnt, hard and tasted very burnt. The burger patty was cold and burnt and very very dry. I could barely finish any of my meal and I was so upset. The garnish on the side was the worst. flowery tomato. My waitress was so pleasent and helped where she could but obvioulsly couldnt replace the entire meal. what a let down Spur!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply08 Jun 2015, 16:45
Official
Hello SihleVena,

Thank you for taking the time to share your visit to Smokey Ridge Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.

We apologise to you and your boyfriend for any discomfort and inconvenience this might have caused during your visit.

Kind regards
Customer Care