JH
Johan H
1 reviews | Active since Dec 2012
23 Mar 2015, 09:42
Hard Buns for burgers
Monday morning, went into spur at Atterbury Value mart for breakfast. At the waiter's reccommendation we ordered hamburger special. Only to find the buns is old and hard, and waited more than 10 minutes for a cup of coffee. This is the worst experience i ever had in a spur
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Spur Steak Ranches's replyOfficial
23 Mar 2015, 14:41Hello johan henrico,
Thank you for taking the time to share your visit this morning to Golden Eagle Spur with us. Please allow us to investigate this incident as the high turnover of burger rolls (especially on a Monday due to the Burger Promotion) means that stale, hard and/or old buns should never happen.
Once internally addressed, we will be in touch to offer feedback. Thank you again,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to share your visit this morning to Golden Eagle Spur with us. Please allow us to investigate this incident as the high turnover of burger rolls (especially on a Monday due to the Burger Promotion) means that stale, hard and/or old buns should never happen.
Once internally addressed, we will be in touch to offer feedback. Thank you again,
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply23 Mar 2015, 14:41
Official
Hello johan henrico,
Thank you for taking the time to share your visit this morning to Golden Eagle Spur with us. Please allow us to investigate this incident as the high turnover of burger rolls (especially on a Monday due to the Burger Promotion) means that stale, hard and/or old buns should never happen.
Once internally addressed, we will be in touch to offer feedback. Thank you again,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to share your visit this morning to Golden Eagle Spur with us. Please allow us to investigate this incident as the high turnover of burger rolls (especially on a Monday due to the Burger Promotion) means that stale, hard and/or old buns should never happen.
Once internally addressed, we will be in touch to offer feedback. Thank you again,
Kind regards
Bev Cornwell
Customer Care Manager