GS
Gee S

1 reviews | Active since Mar 2015

12 Mar 2015, 20:17

Hair in food

N1 City Spur....After finding a hair in my food i was told by the manager Armond my meal would be free but when the bill came i was told to pay the full price.He said he spoke to his boss, consumer act an spur customer care an was told we need to pay the full amount. I have picture of the hair in my plate an the bill. I am disgusted by this service!!!!

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply13 Mar 2015, 09:55
Official
Hello Geesal,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care