LS
Laurence S

1 reviews | Active since Mar 2014

07 Jun 2015, 10:10

GROSS!!

I just wanted to make everyone aware of how gross of the spur at OR Tambo airport is. Me and my family went there on Thursday night, we were 7 people and they choose to seat us at the kitchens at a dirty table and a lot of noise, then we placed our order with the waiter and an half an hour later another waiter came to us to take our order, we again placed our order an hour later another waitress came to take our order I was now fed up and asked to speak to the manager and they sent another waiter pretending to be the manager. They eventually brought our food and the food was raw. Non of us could enjoy our food because at this time it was time to board our flight and we had to rush.<br> The service and food was terrible and felt really that because we are white we are treated this way, there were so many open tables in front but they seat us way at the back and our bill was over a R1000. Did not even discount the steak special of 20%.<br> I am not done with Spur

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply08 Jun 2015, 15:04
Official
Hello Laurence92,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Customer Care