MM
Mischka M

1 reviews | Active since Oct 2021

27 Nov 2022, 00:02

Great service with friendly staff

Best service we have had in a very long time while visiting Beacon Bay spur at retail part East London. Friendly, efficient, helpful and just an amazing vibe all around with a good team work system. We were skeptical at first because as we entered we saw they were queuing and extremely busy but we were welcomed immediately by the floor manager who immediately stopped what she was doing to attend to us and get us a seat. Loadshedding then kicked in but still they didn't let it get them down and just chill or accept it like we have seen many do before they kept communication open and regular with all tables and still took the time to make a few jokes and engage with the customers. Everyone helped everyone and did it with a smile on the face. Kiddies area had a play canyon attendant who for the first time in a long time that I have seen actually engaged with the children and made them not want to leave the amazing dance classes and activities she occupied them with. She knew when one left the kiddies area and knew when a new one entered. Keep up the amazing work! Amazing and very rare these days unfortunately but my faith has definitely been restored in the Spur steak ranch group thanks to the beacon bay team!

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