LJ
Lerana J
1 reviews | Active since Jan 2011
03 Feb 2015, 09:25
Great service after complaint
We ordered 3 toasted grilled bacon and egg baguettes but unfortunately the baguettes were sour. We told our waitron Mavis and she sent Poppie the manager. Both of them were very friendly and offered us new ones which we did not accept due to time constraints. Wen the bill game we only paid for our drinks and as we left both sincerely apologized. How they rectified this unfortunate incident was great and I will most certainly visit them again when in that area. Well done Alzu Spur - great customer service!
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Replies (1)Spur Steak Ranches's replyOfficial
03 Feb 2015, 09:57Hello AnaJ,
Thank you for your compliment, we will certainly share with the store so that Mavis and Poppie can be acknowledged.
Kind regards
Customer Care
Thank you for your compliment, we will certainly share with the store so that Mavis and Poppie can be acknowledged.
Kind regards
Customer Care
Spur Steak Ranches's reply03 Feb 2015, 09:57
Official
Hello AnaJ,
Thank you for your compliment, we will certainly share with the store so that Mavis and Poppie can be acknowledged.
Kind regards
Customer Care
Thank you for your compliment, we will certainly share with the store so that Mavis and Poppie can be acknowledged.
Kind regards
Customer Care
