SK
Susan K
1 reviews | Active since Jul 2015
03 Aug 2015, 09:55
Great response to customer complaint
When the manager of the Spur heard that we had not enjoyed our meal a few weeks ago, he offered another \on the house"About a week after receiving the offer we returned to the Spur. The person on duty had been forewarned and was expecting us (even though it was a week after the invitation had been extended). Our burgers were good"
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Spur Steak Ranches's replyOfficial
04 Aug 2015, 10:06Hello Susan Keegan,
Thank you for taking the time to provide us with feedback. We are pleased to read that you had a better experience this time around. Your compliment will definitely be shared with the store so that Marlon can be acknowledged.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to provide us with feedback. We are pleased to read that you had a better experience this time around. Your compliment will definitely be shared with the store so that Marlon can be acknowledged.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply04 Aug 2015, 10:06
Official
Hello Susan Keegan,
Thank you for taking the time to provide us with feedback. We are pleased to read that you had a better experience this time around. Your compliment will definitely be shared with the store so that Marlon can be acknowledged.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to provide us with feedback. We are pleased to read that you had a better experience this time around. Your compliment will definitely be shared with the store so that Marlon can be acknowledged.
Kind regards
Nicole Lewis
Customer Care