PS
Phelelani S

1 reviews | Active since Feb 2011

15 Dec 2015, 09:38

GREAT CUSTOMER SERVICE

Yesterday the 14.12.15 Monday, My cousin and I decided to go and take advantage of the Spur Monday special where you buy one burger and get the second burger free. So we decided to go to the Spur ranch in Southway Mall. As we enter, we were taken to our table, where we met and were served by gentleman called Jose. I work in customer service by profession and I always do an analysis where-ever I go. I am proud to say that Jose is one of a few people who still cares about providing excellent customer service. As customers all we really look for is feeling of being welcomed and to feel at home. Jose gave us that exact feeling and the food was in perfect condition and in record time. Jose is still young and I can tell that he will go far. Thank you again Jose.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply15 Dec 2015, 14:11
Official
Hello SheziPC,

Thank you for taking the time to compliment Jose for the excellent customer service provided to you. We will certainly share your feedback with the management team at Cedar Falls Spur so that Jose can be acknowledged for his efforts.

Kind regards
Nicole Lewis
Customer Care