1 reviews | Active since Mar 2015
Grand canyon
Hi<br> I am anonymous customer around Grand Canyon Spur in Pinetown. I would like the Spur head management to take into consideration of the following terrible things that are happening in that horrible place:<br> 1. Waiters are keep on changing now and then and during their shifts they seem not happy, motivated and tired I've been wondering why but eventually I obtained the information from different waiters and here what I got: <br> ? Working hours are too long<br> ? Management (Operator) is acting as rubber stamp to the whole stuff he doesn't appreciate.<br> ? No motivations or incentives in the shop waiters are not competent, they just working for money no care for customers, if you ask them if they enjoying working they always hesitate.<br> ? They are always complaining about deductions for runners, breakages and someone who is wrapping knives and forks for them. There is a day where the deductions were R85 and there were more than 20 waiters. I asked myself if they are there to earn money or to pay...<br> ? They paying for knives &
Thank you for raising your observations of employment conditions at Grand Canyon with us. As all stores are individually owned, head office does not get involved with internal staff issues. We will however share your feedback with the owner of the store so that he can look investigate the internal staff issues and working conditions.
Again thank you for the showing concern towards waiters employment conditions.
Kind regards
Customer Care
Thank you for raising your observations of employment conditions at Grand Canyon with us. As all stores are individually owned, head office does not get involved with internal staff issues. We will however share your feedback with the owner of the store so that he can look investigate the internal staff issues and working conditions.
Again thank you for the showing concern towards waiters employment conditions.
Kind regards
Customer Care
