ZI
Zureida I

1 reviews | Active since Nov 2014

02 Mar 2015, 13:15

Good Service , Bad Food

I was unsure if i should compliment the good services i got from Peter ( i think thats his name ) on Friday Night or if i Should complain about how bad the food was. <br> Then i remembered the short chubby female manager face before leaving spur and how disrespectful she was towards her staff while customers were standing there. Really unprofessional for a manager to roll her eyes hit her forehead an walk away, Yes he made a HONEST mistake with the prices an advised us what he saw in the menu but there was no need for the her to be little him infront of me the way she did. She really needs to get her attitude sorted. Jerry is a real example of awesome customer services always checking up on customers ensuring everything is okay an they are happy<br> Peter seemed new, but he tried his best to keep us happy even though the food took forever to get to us, Peter was polite &amp

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply03 Mar 2015, 10:12
Official
Hello ZureidaIsmail,

Thank you for taking the time to share your recent experience at Twin Peak Spur with us. I are happy that you enjoyed the service you received from Peter and will make sure he is acknowledged for this.

We do apologise for the bad attitude you say the female manager had and will address this with the owner. we assure you that feedback will be shared with you.

Kind regards
Customer Care