AF
Arno F
1 reviews | Active since Feb 2015
11 May 2015, 11:22
Good management
We ordered two ranch breakfasts , we got our meal and I smelled something funny, I tasted the steak and it was bad. I called the waiter and he took our breakfast to the kitchen, the manager came over and apologized and took the breakfast off the bill, though we didn't really eat any of the breakfast, I was put off ordering anything else. Though we were not really refunded because we ended up not eating breakfast at all, I really like the manager's attitude towards the situation. It left us at least positive.
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Replies (1)Spur Steak Ranches's replyOfficial
11 May 2015, 11:38Hello ArnoTheBoss,
Thank you for taking the time to provide us with feedback of your recent experience at Alamo Spur. We are pleased to read that the manager took control of the situation and dealt with it efficiently and in a professional manner.
Kind regards
Customer Care
Thank you for taking the time to provide us with feedback of your recent experience at Alamo Spur. We are pleased to read that the manager took control of the situation and dealt with it efficiently and in a professional manner.
Kind regards
Customer Care
Spur Steak Ranches's reply11 May 2015, 11:38
Official
Hello ArnoTheBoss,
Thank you for taking the time to provide us with feedback of your recent experience at Alamo Spur. We are pleased to read that the manager took control of the situation and dealt with it efficiently and in a professional manner.
Kind regards
Customer Care
Thank you for taking the time to provide us with feedback of your recent experience at Alamo Spur. We are pleased to read that the manager took control of the situation and dealt with it efficiently and in a professional manner.
Kind regards
Customer Care
