Furious. R1000 for 2 people down the drain

Missouri spur Krugersdorp We've been supporting spur for years. Today we decided to visit Krugersdorp spur at key west Krugersdorp. (Normally visits Randfontein) Rice was old and steak way over done. Chips was cold and hard. The eiabein cold and tasted old. Believe me I know spurs food and quality. No management to report to and we never complain. Waiter did not even ask for our loyalty vouchers number. Just pulled his shoulders up when we raised our concerns. Another franchise going down the dumps due to poor management and waiters that don't check their food before serving and don't I've a flying f about customer service. I did not even touch my food and gave it to the car guard. My husband left his food just like that