BS
Ben S
1 reviews | Active since Feb 2013
23 Mar 2015, 09:45
Friendliness and dealt with a noise problem
Good day,<br> <br> We were at Umhlanga Sands last week, we were almost finished, when a manager came by and warned us about some noise that might disturb us as they are going to drill for a pipe that has broken. After a few minutes another manager came over and apologised for the noise, as there is no other way they can handle the broken pipe.<br> <br> Thumbs up for the warning and that they were concerned, they walked over to each customer to inform them.<br> <br> Thanks!<br> Ben
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Replies (1)Spur Steak Ranches's replyOfficial
23 Mar 2015, 15:07Hello breindoodben,
Thank you for sharing your experience at Miami Spur with us. Sadly, some repairs and maintenance cannot be done after closing time which means that our customers are disrupted. We are so pleased that management handled the situation so well and will be sure to share your feedback with them.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience at Miami Spur with us. Sadly, some repairs and maintenance cannot be done after closing time which means that our customers are disrupted. We are so pleased that management handled the situation so well and will be sure to share your feedback with them.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply23 Mar 2015, 15:07
Official
Hello breindoodben,
Thank you for sharing your experience at Miami Spur with us. Sadly, some repairs and maintenance cannot be done after closing time which means that our customers are disrupted. We are so pleased that management handled the situation so well and will be sure to share your feedback with them.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience at Miami Spur with us. Sadly, some repairs and maintenance cannot be done after closing time which means that our customers are disrupted. We are so pleased that management handled the situation so well and will be sure to share your feedback with them.
Kind regards
Bev Cornwell
Customer Care Manager
