Free burger? not worth the wait

<p>Last night 18 July 2016 @ 8.30pm walked in to spur at n1 city goodwood, I was seated and my order was taken by "VALENTINE" at 8.38.pm. I must mention spur was not busy and alotta of empty seats.</p> <p> </p> <p>I ordered a 330ml draught which arrived secods after my order was placed and I continued to wait for my order, as the seats around me filled up, my bubbles in beer I so wanted to have after a long days work started to disapear @ 9.10 pm my bubbles was completly gone. </p> <p> </p> <p>@ 9.20 the manager didnt get her name asked if I have been helped and how long I have been waiting she then went to the kitchen to rush my order. While waiting a futher 10 min I noticed the people who have been served after me started to get there food. What upset me the most my waitor VALENTINE brought food to a mother and daughter sitting at the oppiste table within 10MIN OF PLACING THE ORDER!!!!!!! and i stood up to leave, my waitor Valentine wanted to charge me of the beer i took sips of waiting which had no gas after 20min and even wanted me to explain to the manager so she wont be charged for the meal and beer? im thinking.</p> <p> </p> <p>I then stood up and left while Valentine tried to convince to to tell her manager what has happened. I continued to walk out.</p> <p> </p> <p>What has happened to service? you have a resturant and very nice one aswell....... I just cant understand what happend to service? is an hour the new waiting time frame for food and do u serve drinks so u can buy more before your food arrives.</p> <p> </p> <p> </p>