RV
Raagheel V
1 reviews | Active since Jul 2010
10 Apr 2015, 08:11
Food was burnt badly!!
I visited the Spur Steak Ranches branch Traderoute Mall on the 04th April 2015, I ordered burger meals for my children, but the burgers were burnt so badly that it was not fit t o be consumed. I am very unhappy and feel that if I have to pay so much I deserve a good meal that is up to Spur standards!<br> <br> Unhappy and completely off Spur!! Surely leaves a taste for life!
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Spur Steak Ranches's replyOfficial
10 Apr 2015, 11:17Hello braceface,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply10 Apr 2015, 11:17
Official
Hello braceface,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care