MO
Mauritz O
1 reviews | Active since Sept 2015
07 Sept 2015, 08:44
FOOD QUALITY VERY BAD
I TOOK MY FIANCE TO HAVE SOME LUNCH FOR OUR ANNIVERSARY YESTERDAY. WHEN THE WAITER BROUGHT OUR FOOD MY CALAMARI RINGS WERE UNDER COOKED. I TOLD THE WAITER AND HE TOOK BACK MY PLATE AND THE MANAGER CAME AND ASKED ME WHAT WAS WRONG WITH THE FOOD. HE TOLD ME THAT HE WOULD IMMEDIATELY SEND ANOTHER PLATE. WHEN THE NEW PLATE ARRIVED THE FOOD WAS WELL COOKED BUT WHEN I LOOKED DOWN ON MY PLATE THERE WAS SOME HAIR IN MY FOOD. SO DISAPPOINTED
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Spur Steak Ranches's replyOfficial
07 Sept 2015, 12:07Hello MHOOBERHOLZER28,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply07 Sept 2015, 12:07
Official
Hello MHOOBERHOLZER28,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care