FP
Ferdo P
1 reviews | Active since Aug 2014
24 Mar 2015, 11:30
Food quality
My friends and I went to Arrow Ridge Spur last night for the burger special. During the night my friend became quite ill to the stomach because of the food he ate at Spur. This is not the first time this has happened when we ate at that branch. On a previous occasion both of us were very sick because of the ribs we ate there. I do not know what is going on at that branch, but there is definitely something wrong with the food. It needs to be addressed ASAP before someone gets seriously ill. I am very disappointed with Spur.
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Spur Steak Ranches's replyOfficial
27 Mar 2015, 11:12Hello ferdo.pretorius,
Thank you for sharing your experience with us. We have stringent hygiene controls in the kitchen/cooking areas and we are concerned that you feel Spur is responsible for your friends illness.
We will be in touch with you to obtain some more information in order to fully investigate with the owner/operator of the Arrow Ridge Spur.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience with us. We have stringent hygiene controls in the kitchen/cooking areas and we are concerned that you feel Spur is responsible for your friends illness.
We will be in touch with you to obtain some more information in order to fully investigate with the owner/operator of the Arrow Ridge Spur.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply27 Mar 2015, 11:12
Official
Hello ferdo.pretorius,
Thank you for sharing your experience with us. We have stringent hygiene controls in the kitchen/cooking areas and we are concerned that you feel Spur is responsible for your friends illness.
We will be in touch with you to obtain some more information in order to fully investigate with the owner/operator of the Arrow Ridge Spur.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your experience with us. We have stringent hygiene controls in the kitchen/cooking areas and we are concerned that you feel Spur is responsible for your friends illness.
We will be in touch with you to obtain some more information in order to fully investigate with the owner/operator of the Arrow Ridge Spur.
Kind regards
Bev Cornwell
Customer Care Manager