CP
Christo P
1 reviews | Active since Jul 2012
11 Feb 2015, 11:58
Food Poisoning
We went to the Broadacres Spur on a Friday night and had a good time. Our daughter ordered a Kiddies burger meal
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Spur Steak Ranches's replyOfficial
12 Feb 2015, 10:38Hello chpret,
Thanks for taking the time to review Grey Wolf Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that your daughter fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Thanks for taking the time to review Grey Wolf Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that your daughter fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Spur Steak Ranches's reply12 Feb 2015, 10:38
Official
Hello chpret,
Thanks for taking the time to review Grey Wolf Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that your daughter fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Thanks for taking the time to review Grey Wolf Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that your daughter fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care