BF
Bianca F
1 reviews | Active since Aug 2013
10 Apr 2015, 16:28
Food poisoning
Good day<br> <br> Please be advised that I hAd a cheddar melt steak at your branch Wednesday evening and became sick not even am hour later, which illness was caused from the meal ingested. <br> <br> Please follow up with your kitchen.
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Spur Steak Ranches's replyOfficial
10 Apr 2015, 16:48Hello Fearickbn,
Thanks for taking the time to review Chippewa Spur. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Thanks for taking the time to review Chippewa Spur. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Spur Steak Ranches's reply10 Apr 2015, 16:48
Official
Hello Fearickbn,
Thanks for taking the time to review Chippewa Spur. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care
Thanks for taking the time to review Chippewa Spur. We are very sorry to hear about the bad experience at the branch and the fact that you fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Customer Care