JB
Jolene B

1 reviews | Active since Aug 2015

12 Aug 2015, 10:33

food or oil

My husband and i went for breakfast at spur. And instead of getting a good plate of food. I had so much oil on my plate it was not very appertising. I have taken a photo to send when i get a response. This particular spur should be shut down because this is the 4th time in a row something goes wrong with my food. Really need a good trainer in there or just close it down. I dont want a free meal or anything but you need to be made aware!!!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply12 Aug 2015, 14:17
Official
Hello Jobar123,

Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.

Kind regards
Nicole Lewis
Customer Care