Food not to standard

Me and my family are at Burning Arrow Spur last night. My food was very oily, my daughter's burger patty was still a bit raw and my husband had buffalo wings, he only ate half of it, the sauce was grainy. I told Jacques one of ge managers that we think there is something wrong with the buffalo wing sauce. He said he will have a look. My husband can not keep anything down. I phoned the spur today and they said nobody has complained about the wings. I really feel they handled the situation wrong. They said they hope my husband feel better and that is it. My husband did not eat anything during the day yesterday only the food at the Spur.