1 reviews | Active since Jan 2015
Food is OFF
Today my mom and I waited for my dad at the airport. We decided to have lunch at Spur. My mom ordered a chicken wrap, and I a half-portion nachos. When the food arrived, both dishes had lettuce that seemed a bit old. Neither of us are the kind of people to complain. Two bites in, I started wondering about the food. My mom, however, only started wondering when she found a piece of RAW chicken after eating the entire wrap. The manager was very kind when we pointed this out, and offered us each a free cup of coffee. However, I now have food poisoning (about two hours later), I have been stuck with a toilet underneath and a bucket on top. In general, my husband and I always enjoyed Spur, but the service are always on the slow side and the food portions differ greatly from branch to branch. Even though this one was nice about the \****uation\", Spur will never see me again."
Thank you for taking the time to alert us to your visit to Soaring Hawk Spur. We are concerned to read of your experience and assure you that we will investigate it internally and be in touch to offer feedback.
Sadly, we always assume that the last meal we ate gave us food poisoning. We do, however, apologise for any inconvenience that has been caused and assure you that your concerns will be addressed with the owner/operator of this Spur.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to alert us to your visit to Soaring Hawk Spur. We are concerned to read of your experience and assure you that we will investigate it internally and be in touch to offer feedback.
Sadly, we always assume that the last meal we ate gave us food poisoning. We do, however, apologise for any inconvenience that has been caused and assure you that your concerns will be addressed with the owner/operator of this Spur.
Kind regards
Bev Cornwell
Customer Care Manager