NP
Nicole P
1 reviews | Active since Nov 2015
30 Nov 2015, 14:07
Food and service not up to standard any more
Ordered food when we got there no one knew about it , when at last someone helped the food was cold , baffulo wings was raw(took photos)not packed properly the sauces leaked and we got no onion rings with our meals. Food didn't taste as good as always.The portions was not the regular size. Its sad because they were the best Spur and I have gave them compliments on this page before but not anymore. Hope you pull yourself together.
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Spur Steak Ranches's replyOfficial
03 Dec 2015, 13:34Hello Nic***8,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply03 Dec 2015, 13:34
Official
Hello Nic***8,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we offer is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care