food and no response from customer service

I laid a complaint about Grand West Spur on the 6th of March 2016. To which I received feedback and was advised that i would be receiving a response from your customer service after a response would be received from Spurs owner or manager. To which i am still waiting.<br> <br> I am now more than just upset im disappointed and will not ever be putting my foot back into any of your branches. <br> <br> Your response time is putrid for an organisation. I paid for my meal and i have never received such bad customer service from both a restaurant and your complaints department. <br> <br> Yes it might have only been a plate of chicken wings but its a meal I paid for and not a freebie that they were giving me. I will be telling friends and family about this.<br> <br> ex customer<br> n wilcox