ES
Ettienne S
1 reviews | Active since Aug 2012
30 Jun 2015, 14:26
Food
We were served with the smallest portion of Burger special i have ever seen. <br> Out of respect for my friends joining us, i chose not to complain at the time. <br> We were assisted by a very capable and friendly manager named JOHAN earlier in the evening. <br> I regret not approaching him, but not acceptable portions at all. We were served old heated left over chips,<br> on a previous occasion, which we sent back.
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Spur Steak Ranches's replyOfficial
01 Jul 2015, 12:23Hello doos13,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as portion size is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as portion size is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply01 Jul 2015, 12:23
Official
Hello doos13,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as portion size is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as portion size is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care