DK
Darren K

1 reviews | Active since Dec 2015

20 Dec 2015, 16:19

First impressions last

My wife and my kids and I decided to try a new spur up the road from us. The waitron took our order and the our order came an hour later. All we ordered was desert and something to drink. My kids chico the clowns did not even have faces. The waffles were disgusting. They used a scone bater. The waitor told us the kitchen was on strike. It's a Sunday afternoon. I am utterly disgusted. When I asked for HQ number. They gave me the General manager's number.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply23 Dec 2015, 09:07
Official
Hello Darren Klugkist,

Thank you for taking the time to share your visit to Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident.

We apologise to you and your family for any discomfort this might have caused during your visit.

Kind regards
Nicole Lewis
Customer Care