Feedback on last 3 visitations

Upon my last 3 visits there has been the same issues coming up and just want to bring it to the attention of the franchise.<br> On 2 visits the food brought was cold or one meal cold while other hot.<br> On 2 visits the Buffalo wings were over done and looked and tasted a bit dry as if over fried.<br> On 3 visits no cutlery or napkins were offed to us and we had to ask.<br> On 2 visits drinks were not cold possibility is fridge not working but ice was plenty.<br> On 3 visits the staff are not as educated with there menu or have any idea what they are selling or name or ingredients. <br> <br> Please note this is feedback so that the issues may be resolved.<br> <br> These are issues that need to be addressed as not all of spur at canal walk is negative . In fact there are huge positives <br> The staff are always friendly and you get a greating at door. <br> Staff seem to always want to help and fix issues.<br> The atmosphere is that of a good environment.<br> And its appearance dose seem kleen .<br> <br> It definitely is the better of the Spurs and just needs to tend to its small differences that keeps it from being the best spur it can be and the staff are definitely the ones that make us come back.