Family card points

On 3 January 2016 I spent an afternoon with my family at your Spur and when paying after the service our waiter took down my family card number to register to my points and he assured me that it will reflect but when I checked over the weekend it is not reflected. <br> I am rather disappointed because this shows that he did not bother to do it. The minute I left the establishment he probably just threw the slip away. <br> <br> I would like to see my points reflected on my statement please.