Family card

We went to Blue Route Spur in November for my Nephew's birthday. We gave in 3 kiddies cards as we couldn't remember which card belonged to who. The waiter rang up the bill but didn't swipe the cards. After alengthy argument he checked the cards and took off the discount but did not advise us that the other cards had not been registered. So tonight is my nieces birthday as they are a family of3 kids. Only to be told that after we registered them all together only one card was processed and it was negligence. Now they can't give the voucher as it's not loaded when it's her birthday today. I've been told the voucher will be loaded tomorrow but why would I want to come back again the next day. Also why didn't the waiter advise me in November. His attitude in November was one of disdain to take tge bill back and redo it. <br> <br> As a family restaurant I feel they didn't take care of my family. Not really a happy birthday for my niece. The manager said all she could do was see even though she admitted negligence. Plus she said please don't complain. Well I wasn't impressed. <br> Besides it my birthday too and Iwasn't impressed<br>