QW
Quintin W
1 reviews | Active since Dec 2015
05 Jan 2016, 07:26
Family card
I got spur family card about 4 years ago, I used the card every time when i go to spur, 2 days ago i went to spur carnival city, the manager said there something wrong with the card machine they need to put in manual, i login today at the website register my card to see how many i points i have after 4 years should be a lot, and it says card invalid,
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Spur Steak Ranches's replyOfficial
06 Jan 2016, 12:45Hello quintinw,
Thank you for taking the time to raise the concerns with your family card with us. Please allow us the time to investigate why you card remained unregistered after having the card for 4 years. Someone from customer care will be in contact with you to get the details of your family card.
We do apologise for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to raise the concerns with your family card with us. Please allow us the time to investigate why you card remained unregistered after having the card for 4 years. Someone from customer care will be in contact with you to get the details of your family card.
We do apologise for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply06 Jan 2016, 12:45
Official
Hello quintinw,
Thank you for taking the time to raise the concerns with your family card with us. Please allow us the time to investigate why you card remained unregistered after having the card for 4 years. Someone from customer care will be in contact with you to get the details of your family card.
We do apologise for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for taking the time to raise the concerns with your family card with us. Please allow us the time to investigate why you card remained unregistered after having the card for 4 years. Someone from customer care will be in contact with you to get the details of your family card.
We do apologise for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care