ML
Mandy L

1 reviews | Active since Jun 2016

08 Jun 2016, 12:18

False Advertising

<p>Went to Spur for breakfast at 8.30am and they charged me R 16.90 extra for the coffee. The sign says the Unreal Breakfast is R26.90, and next to the plate is a coffee mug and it says Bottomless filter coffee available with any Breadfast until 11am. Nowhere does it say that coffee is an additions R16.90 for a mug. This is false advertising. The manager that I queried this with was not helpful at all. </p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply09 Jun 2016, 08:09
Official

Hi Mandy,

Thank you for your feedback. The signs shows the Unreal Breakfast for R26.90 which is described as: 2 fried eggs, 2 grilled rashers of bacon & fried tomato. Served with chips, 2 slices of toast, jam & butter. This meal offering does not include coffee.

However, underneath this on the left it states that Bottomless Coffee is also available before 11. All placemats and signs on the tables advertising the Unreal Breakfast shows the bottomless coffee at a price of R16.90

Your comment has been shared with our Marketing Department and cognisance taken of your feedback.

Kind regards
Bev Cornwell
Customer Care Manager