1 reviews | Active since Jul 2011
False advertising
On the 01 March 2016 me and my friends went to eat dinner at spur. The waiter took our order. a few minutes later she come back and said. The special has expired the day before. So I asked the waiter why is it still advertised on tables and placemats she could answe me ( the special of 3-course meal for R 159.95.) When I called the manager on duty he could not even explain or apologise. What he just said is its the only placemats they have in the shop which has the special. still could not. explain the second special for 2-course meal for R 129.95 which is on the table by the condiments <br> <br> So my problem is how can shop open for service with expired special on the table. For me its false advertising and that the manager ca not deal with such situation. I'm so unhappy as we were looking forward to the special.
Thank you for alerting us to your visit to Red Eagle Spur - we will definitely address your concerns with the owner/operator as ideally all marketing material should be removed once the promotion is finished.
Please note that all marketing material does state the validity of the promotion, i.e.: 1 - 29 February 2016.
We appreciate your feedback,
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for alerting us to your visit to Red Eagle Spur - we will definitely address your concerns with the owner/operator as ideally all marketing material should be removed once the promotion is finished.
Please note that all marketing material does state the validity of the promotion, i.e.: 1 - 29 February 2016.
We appreciate your feedback,
Kind regards
Bev Cornwell
Customer Care Manager