NW
Nordette W

1 reviews | Active since Oct 2011

06 Mar 2016, 12:03

Extremely unhappy with the take away i received

I went for supper with a friend at the spur branch in Grand West last night. The meal we received was extremely good but when i ordered a half portion of chicken wings as a take-away this is where i am extremely upset and a little ****ed off. The take away came and i honestly will say that i did not open it at the time that we were still sitting at the table as ive always taken a take away of chicken wings from the branch and never had a problem until last night. After getting home i opened the box and was extremely disgusted with the product i received. when i ordered my wings i asked for basted wings these were just fried with no basting no sauce and no side sauces. they were extremely bland and disgusting. i paid this products price in full its not as if i asked a half price product for a half price payment. you advertise that you offer expertise and quality well that definitely is not what i received.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply08 Mar 2016, 16:56
Official
Hello nordette,

Thank your for sharing your experience at Silver Dollar Spur with us. We are sorry that you feel your chicken wings were not satisfactory and will address your complaint with the owner/operator so that it can be internally investigated and feedback provided to you as quickly as possible.

We appreciate your feedback and thank you for giving us the opportunity to get involved.

Kind regards
Bev Cornwell
Customer Care Manager