1 reviews | Active since Apr 2015
extremely rude manager!!!
We always have a good experience when visiting spur in newlands however on sat 25 april it was the exact opposite. Restaurant was getting a lot of customers coming from the rugby game that the manager on duty saw it fit to ask me and my friend to leave the restaurant while we were awaiting our dessert Order. His exact words were: 'we love you being here but the outside loves u even more'. On telling him we still awaiting our order he merely just said sorry! It doesnt end there - their waitress was eager to get us out too and was so abrupt that we had to rush through our dessert!!! I have been a very loyal customer of theirs but after such treatment...i am disgusted!!!!!! I have never ever been asked to leave a restaurant merely because the restaurant is busy....esp since im awaiting an order that i am paying for!!!! I will definately not be spending my money on them anytime soon!!!
Thank you for taking the time to share your visit to Golden Spur with us. We are alarmed to read of the experience you say you had and assure you that we will bring this to the attention of the owner/operator.
We apologise to you for any discomfort this might have caused during your visit.
Kind regards
Customer Care
Thank you for taking the time to share your visit to Golden Spur with us. We are alarmed to read of the experience you say you had and assure you that we will bring this to the attention of the owner/operator.
We apologise to you for any discomfort this might have caused during your visit.
Kind regards
Customer Care
