Excellent Service

i would like to say big up and a good job to Spur Steak Ranches at Jabulani mall for offering the best service and excellence costumer care. \clap once""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;406184;372;9;2;0;1;0;0;2;15/09/18 10:56;130;NULL;15/09/18 10:37;15/09/18 8:46;No Response from 3rd Party claims anymore;***;Saghwee Albertyn;***;It seems that when you need to resolve a 3rd Party claim with Santam, when it comes down to having to pay out the damages to a third party, you start getting no response from them I am not going to rant or rave anymore, I am not going to write on Hello Peter anymore, because nothing helps, I can only approach the CEO and the short term ombudsman for help. I cannot deal with writing letters and getting no response. It shows me lack of respect and lack of committment to getting my problem resolved, a problem that their client caused me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;897341;55;14;2;0;1;0;0;2;15/09/19 13:25;130;NULL;15/09/18 13:06;15/09/18 11:15;Edgars club account being added to my account;7,00E+18;;***;Last month on my edgars statement I saw that I was being billed for an edgars club account, something which I did NOT authorise. I went to my nearest store to complain about this and spoke to a woman over the phone. She said they would remove the club account and reverse the charges. I however, am now receiving emails and text messages saying that I owe edgars money, which I do not as I did not ask for a club account. My installment is paid. I phoned to cancel this so I don't understand why I am being billed for an account I did not ask for. I am a student and cannot afford extra costs to my account. Please remove this club account and the reverse the charges that have been added to my account. This is becoming an inconvenience as I have contacted edgars and was told it will be rectified, however, I am still receiving messages saying I owe edgars money, which is not on..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;176088;835833;9;2;0;1;0;0;2;15/09/21 8:02;130;NULL;15/09/21 7:49;15/09/21 5:52;This is the very same reason i canceled my policy;8,00E+12;Legal Advisors;***;I canceled Clientel for the same reason happening now..I pay you guys monthly and never been happy with the way you give automated feedback. I must be the one again calling and demanding feedback. I raised an urgent matter regarding my husband and his employer Tracker and even now 7 days later no one has called or emailed me a solution, Instead i get bombarded with emails saying some one will call and no one has called me. This questions why i am paying for a service that i am not getting value for my money?????<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;889243;793962;16;2;0;1;0;0;2;15/09/21 10:58;130;NULL;15/09/21 10:42;15/09/21 8:48;When is Telkom going to sort out my problem?;3,40E+11;;***;I am still waiting for any communication from Telkom besides a sms saying they will contact me. This is a business line. I am losing business and spending more money on cell phone and data costs. This is utterly pathetic that it has been this long and my business line is still down. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;302703;52;6;2;0;1;0;0;2;15/09/21 11:36;130;NULL;15/09/21 11:06;15/09/21 9:26;Alexander Forbes fails to notify clients of the re;4,51E+12;Kiren Singh;***;I have been trying desperately to get Alexander Forbes to pay me my pension. After complaining about them on social media (Hello Peter) recently, I actually got a response. They admitted to having received all my documentation but claimed that they needed proof of my change of surname-----my surname has been the same for the past 40 years!!!! If this is the only reason which was delaying the payment, surely Alexander Forbes has sufficient staff for them to contact the client directly and explain what they need? I have never previously had any response from them after going around in circles phoning people who do not return calls. My financial advisor has similarly battled to get a response from them. They manage the pensions of thousands of companies and individuals but this does not say much for them if these funds cannot be accessed by the pensioner. It is an absolute disgrace. There is going to be a talk this evening on Classic FM on the billions of rands of unclaimed pension funds ----I am sure that Alexander Forbes' s incompetence contributes to this and to the financial distress of pensioners. Hang your head in shame for this!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;363582;711857;22;2;0;1;0;0;2;15/09/21 11:46;130;NULL;15/09/21 11:27;15/09/21 9:36;Helpful until the sale comes thru!;***;Venesse Monnametsi ;***; Earlier in this month we joined Fedhealth medical aid... We dealt with Venesse Monnamnetsi a Call Centre Agent from the Fedhealth Contact Centre for New Business... her service was amazing until she got the sale. The past week I have been emailing her to send me urgent info she has ignored all of my emails till today! I think it's absolutely pathetic service from her seeing that she only cares for the customer until she gets sale!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898085;697;40;2;0;1;0;0;2;15/09/21 15:04;130;NULL;15/01/13 14:19;15/09/21 12:54;AVIS AVOID TO RESPOND ON ACCCIDENT;;AVIS;***;AVIS CAR WAS RENTED TO CHANRE CLAUSEN. THE BUMPED INTO MY CLIENTS CAR<br> THAT WAS STATIONARY ON THE 13 JANUARY 2015. WE TRIED NUMEROUSLY TO SEND<br> ALL THE DOCUMENT THROUGH TO AVIS AND KEPT ON FOLLOWING IT UP WITH THEM<br> WITH NO RESPONSE. AT FIRT THEY SAID THEY DID NOT RECEIVE THE DOCUMENT FOR<br> THE DAMAGE. THEN LATER ON THEY SAID THEY DID RECEIVE IT AND WILL SEND IT TO<br> THE RELEVANT DEPARTMENT. WE HAVE NOT HEARD FROM THEM EVER. TRY CALLING THEM<br> IS ALSO AN FRUSTRATING PROCESS. MY EXPERIENCE WITH THEM THAT IF YOU BUMP THERE<br> CAR THEN THE HELL IS LOOSE ON YOU. SO HOW CAN THEY JUST DO WHAT THEY WANT.<br> THE REGISTRATION NUMBER OF THE VEHICLE IS DC92LZGP HYUNDAI I10. I HOPE YOU CAN HELP. <br> CASENUMBER 232/01/2015. BELA-BELA POLICE STATION.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898128;793962;16;2;0;1;0;0;2;15/09/21 16:03;130;NULL;15/09/21 15:41;15/09/21 13:53;Telkom Generator: Noise and Air Pollution;8,50E+12;;***;Good day,<br> <br> I am not sure who to contact regarding this, therefore the Hellopeter complaint.<br> We have queried this with a technician who has been on this site, and were told to contact Telkom directly.<br> <br> There is a Telkom station situated in Mills Street, Kei Road, directly across the road from my house. This station has a generator which runs all night when there are power failures, creating a disturbance and emits exhaust fumes which seep through into my house. It is very difficult to sleep when this generator is running, not to mention waking up with a tight chest due to these diesel fumes. Hence, Noise and Air pollution.<br> I am sure breathing in diesel fumes the entire night, is a risk to one's health.<br> <br> I would like for Telkom to investigate into other means of a back-up system when there are power failures, perhaps battery back-up inverter systems, solar power, or what ever needs to be used to have this polluting and disturbing generator removed.<br> <br> I trust that this will reach the correct person to attend to this promptly.<br> <br> Kind regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;442162;793962;16;2;0;1;0;0;2;15/09/21 20:46;130;NULL;15/09/21 20:24;15/09/21 18:36;Poor Network coverage;***;;***;I recently changed service provider and bought new sim card from telkom mobile for my internet router. I didnt have coverage problem with previous provider. Now i have worst coverage as if i live somewhere outside South Africa. I stay in soweto and the internet connection is so bad, th only time internet is faster is when its roaming with mtn. Even when i have full hspa+, it is still so slow. I just regret because i purhased 2gig of data which i cant use happily due to poor coverage......once my data is finished, back to another network to avoid such frustration.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;775517;700685;38;5;0;1;0;0;5;15/09/22 8:24;130;NULL;15/09/22 8:12;15/09/22 6:14;Good service.;;Security and Abuse Team;2,55E+11;After a real epidemic of spam. I complained to the technical division of Mweb. They did not seem to be able to help until they handed it on the Security and Abuse Team who within a day or two had sorted out something which had been bothering me for a good number of months. <br> This is the kind of service I am used to from Mweb. Well done to them and their teams.<br> [Email Removed];;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898574;188;16;2;0;1;0;0;2;15/09/22 15:03;130;NULL;15/08/05 14:45;15/09/22 12:53;No response in nearly 2 months;8,71E+12;;***;I have been waiting for almost 2 months for Cell C insurance to respond regarding my claim and get my handset replaced. I would like Cell C to waiver the excess, explain why I have had to wait on them so long and replace my handset immediately. I have spoken to quite a few people but I do not wish to 'name and shame'. I have been extremely patient and would like this resolved please. I have sent e-mails and made calls and still nothing.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;654405;140;14;5;0;1;0;0;5;15/09/22 16:54;130;NULL;15/09/22 16:19;15/09/22 14:44;CAT FOOD EXCHANGE ;6,50E+12;Refiloe and Tryphina ;***;Unloading groceries yesterday I was shocked- something smelled beyond funky. In a box of PURINA FRISKIES cat food I purchased, 1 sachet was swollen and looked ready to blow - I stuck the box in the fridge overnight - just in case.<br> <br> PURINA has no customer care details on the packaging - indeed no contact telephone number at all even thru' 1023 - it's listed as an international company - no local telephone ???? there is a pet care helpline - which was not answered and I called them 4 times trying to get the CC line no. <br> <br> HOWEVER my compliment is for Pick n Pay and the 2 ladies who helped me exchange the cat food - they were friendly and helpful - everything I have come to expect from Pick n Pay. Why hassle over a sachet? I have 17 cats (all rescues - spayed etc) so every little bit helps - I do shop for specials when it comes to cat food and kitty litter because we use so much but all other shopping is strictly P n P - even more so now <br> <br> thanks ladies ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860039;357;16;2;0;1;0;0;2;15/09/23 7:44;130;NULL;15/09/23 7:23;15/09/23 5:34;No Response,not following up;6,81E+12;Customer service;***;I have written 3 complaints about vodacom, they responded that they will look into the problem and get back to me, and then it happened, no response we are left hanging, no feedback via internet or phone, I can not complain about customer service because there is none, All Vodacom adverts say they are the best service provider in SA, well Vodacom you are not, No other company that I deal with has treated me like you, this is unacceptable even for South Africa's standards. BAD, BAD, BAD, BAD;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;840574;357;16;2;0;1;0;0;2;15/09/23 8:38;130;NULL;15/09/23 8:24;15/09/23 6:28;WHY MUST I BEG FOR YOU TO TAKE YOUR DEBIT ORDER???;***;;***;My debit order date in 20th of each month. Today is the 23rd and still no debit order deduction.called the call centre, they will log a call and they will call me back in 2 working days.....gave me the accounts department number, but cant get through becuase my account is not in arrears. ...WHY MUST I BEG YOU TO TAKE YOUR MONEY??? DISGUSTED<br> DO NOT EMAIL MAIL I WANT A PHONE CALL FROM A COMPETANT MANAGER;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;418150;67;21;2;0;1;0;0;2;15/09/23 8:46;130;NULL;15/09/23 8:28;15/09/23 6:36;Did not signup for this;8,00E+12;;***;Im very unhappy with the decision this company takes to deduct money before the date I singed for on my contract with them. I got an sms saying that my payment date which is the 25th falls into a weekend, so money will be deducted on the 23rd. I dont remember singing anything agreeing to this. I also dont understand why they cannot take this on the 25th (which is a friday) as agreed apon by me. I called the person that I singed the contract with and she advised that she would get someone from thier office to get back to me as I told her if these people take my money then I want out as I never made arragement for them to take money which was meant for other things just because it suites them. I have recieved no call and now my account has been debited. I WANT A FULL REFUND OF THIS TODAY OR CANCEL MY POLICY, AND I WANT ALL MY MONYE BACK IMMEDIATELY. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891073;67;21;2;0;1;0;0;2;15/09/23 10:17;130;NULL;15/09/23 10:04;15/09/23 8:07;refusing with documents to release me from credit ;***;;***;I have been paying my credits through Zero Debt. The agreement was to pay for 5 yrs which I did. I have been communicating withNoxolo or Rochelle Rossouw from Zero Debt who confirmed that I paid up. There is a letter needed from Old Mutual in order for me to be released from the credit bereau but old mutual doesn't want to realease the letter saying I'm in areas. I would like to attach email communication between me and Zero debt concerning this. This frustrats because I waited for 5 yrs to start my life all over again, now Old mutual is stand on my way. I cant open account any where. Please help me.<br> <br> 9/21/2015 (575 unread) poppymatey<br> Yahoo<br> Mail<br> https://usmg6.<br> [URL Removed] 1/2<br> Poppy Mateya Good day Molebogeng I refer to our telephonic conversation on 08 September 2015. Attached, please find a copy of the your consumer statement ? Today at 9:10 AM Poppy Mateya<br> To [Email Removed]<br> CC 'Zero Debt', Noxolo ?ZeroDebt?, Rochelle Rossouw<br> Good day Molebogeng<br> I refer to our telephonic conversation on 08 September 2015.<br> Attached, please find a copy of the your consumer statement from the NPDA since date of inception.<br> Referring our c;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830054;772353;9;5;0;1;0;0;5;15/09/23 11:32;130;NULL;15/09/23 11:18;15/09/23 9:22;Great Attitude;***;Maria De Jonge;***;Thank you Maria for always assisting with a smile and making sure that i'm satisfied and that ensuring that all my queries are resolved.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;880946;799619;6;2;0;1;0;0;2;15/09/25 9:20;130;NULL;15/09/25 9:03;15/09/25 7:10;Debit order;8,60E+12;;***;i have a loan with capfin and according to what the consultant read to me on the debit order contract terms, she said that if the pay date falls on the weekend or a public holiday then they will deduct the previoud day and i agreed. Now i get paid on the 25th of each month and according to my calendar that is on friday which is today and does not fall on a weekend ir public holiday.. what happened is that Capfin deducted the money yesterday resulting in an unpaid returned cheque which will dent my credit record and also cost me R138.00 which i cannot afford. now to me that is breach of contract from their side. Capfin please fix this and also pay the money that will be deducted for the unoaid cheque which you guys deducted before the actal pay date.<br> <br> Im very unhappy.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;342458;812147;6;2;0;1;0;0;2;15/09/25 10:41;130;NULL;15/09/25 10:27;15/09/25 8:31;slow response;7,41E+12;;***;hi i have being trying to log on since yesterday and it just runs please i would like a reconcillation on my o/s loans and would like to take a new loan urgently please can somebody assist me and please dont call me rather email me you have my email address;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899408;204;21;2;0;1;0;0;2;15/09/25 10:56;130;NULL;15/09/21 8:50;15/09/25 8:46;Multiply Rewards \Gift Certificate\"""""